The Rules of Woo
An Entrepreneur’s Guide to Capturing the Heart & Minds of Today’s Customers™
This highly entertaining, deeply resonant, content-rich book has become a cult favorite among corporate leaders around the world. You’ll learn what to do (and not to do) in the race to woo profitable customers and win their loyalty for the long run.
Ideal for corporate leaders and business owners.
In The Rules of Woo, you’ll learn how to:
• Deliver exceptional customer experience in each touchpoint
• Turn a service slip-up into a win
• Inspire service excellence in your team
The Courage Challenge Workbook
Creating a Culture of Courage™
Courage CAN be learned! Cindy’s step-by-step workbook helps readers identify their unique courage, and learn when to use each type of courage to embrace change, thrive on it, and meet the demands of today’s business environment.
Ideal for teams and organizations.
In The Courage Challenge, you’ll learn how to:
• Identify your unique courage type
• Bring courage into all aspects of your life – from work, to teams, to home
• Inspire courage in your team