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Five Year-End Questions Great Leaders Ask

Where’s the champagne? That might be the first question you think of as we near the end of 2016. But before you mark 2016 in the books, now is the ideal time to reflect on the year and how 2017 can be even better. Sure, most leaders are already doing that, but you might be

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employee-engagement

5 Employee Engagement Hacks That Cost You Nothing

It’s easy to blame employees for not caring, but the truth is employee engagement is all about leadership. (Yes, that means you.) Low employee engagement breeds everything from bad customers service to low productivity and it’s up to you to help break the cycle. Whether you have a formal team or lead many informal teams,

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cindy solomon women in building leading

3 Questions That Will Change The Way You Lead

On October 28, 2015, I’m thrilled to keynote the 10th Annual Professional Women in Building conference, a gathering of women leaders from the nation’s largest homebuilders. The theme is Women Leading the Way, and it got me thinking about what makes creates a great leaders. The post below was originally published for this event.  

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3 Secrets to Virgin Atlantic’s Awesome Customer Service

Last week I had the opportunity to fly with Virgin Atlantic. I’ve become an addict of their sister airline, Virgin America, and was relishing the opportunity to see how the international service compared. Like most savvy business travelers, I packed my carry-on with cleverly matched outfits that would last me the week I’d be away,

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